FAQs

Frequently Asked Questions

We OWN our storage facilities!

Unlike other storage companies who may be at the mercy of landlords. Rents can go up quickly, which means the costs are passed along to you, the customer, or you must move your belongs to a new premise or even a new storage company.

You KNOW where our facilities are!
What is the best first step?
When you collect my things to will I know where they are?
When are you open?
Can I park at your facility?
Are my things in air conditioning and not just with dehumidifiers?
Do you have document boxes for files and heavy books?
I am leaving Hong Kong and I am not sure if I will be able to come back can you help?
Will you help me move my stuff?
How do I know what I have in VALET STORED!?
How can I pay?
What is the time I need to sign up for?
Do you have institutional business customers?
You know you can TRUST us!